Testing

  Functional and Regression Testing
    The analysis strategies will be directed to meet the exact requirements of your project through your specifications and our expertise and creativity. Not only will you save time and money, but you will also reach a higher standard of quality with an outside perspective, critical and inextricably linked to the end user standpoint, your customer. Moreover, a flawless and error-free functioning will retain your actual customers and attract new ones.
    In every development stages of your product, from mockups to final release, including the different prototypes, we test every single functionality your application or software or, according to mandate, only the general usability.
    Some of the tests can be done manually or automatically.
   

Among others, we test :

 

  • Compatibility across browsers, platforms and various OS
  • GUI appearance
  • Valid advanced graphical functionalities
  • Acceptable color palette, accurate display of text, fonts, images, control elements
  • Static or dynamic forms
  • Input data validation and transmission, just as an end-user would do
  • Error display (keyboard or mouse misuse, navigation, etc.)
  • Precision and quality of functions, calculation and sub-program results
  • Proper hyperlinks functionality
  • Setting options features
  • Wireless capacity and functionality (Wi-Fi, Bluetooth)
  • Scalability and updates
  • Older version and/or complementary applications/software compatibility
   
  Improvements
   

In the mean time, we will be able to suggest improvements likely to complete your project, for instance :

 

  • Product scalability
  • Additional improving functionalities
  • General display and esthetic
  • Deepening or clarification of less intuitive options
   
     
  Usability and Ergonomics
    The end user is obviously a human being. For that reason and to initiate a growing demand, it is essential to offer the best and the most natural usability .
   

In this context, we will check

 

  • Ergonomics
  • Ease of use
  • Ease of access to the most requested settings and options
  • Hot keys functionality
  • Use of pointing device (mouse, pointing stick, pen, touch screen, scrolling roll, etc.)
  • Connectivity with other products
   
     
  Database
   

Any software or application, from the simplest to the most complex, implies the use of a database. Data routing through the entire workflows must be validated. thus, we will test:

 

  • DB access
  • Reading, writing and deleting validation
  • Proper data routing
   
     
  Workflow
   

 

  • Complex workflow validation

 

   
     
  Security
   

 

Testing of the:

  • Full installation and license, from formal check of the installation package to break attacks on the implemented protection mechanisms.
  • Database security
  • Ability to change key values with external agents
  • Fraud and/or cheating

 

   
     
  Performance
   

 

  • Execution time monitoring
  • Starting and closing time measurement
  • Load and stress testing on target hardware to ensure conformity to performance requirements
  • Memory leakage testing
  • Analysis of the level of system resources usage by the program tool.

 

   
     
  Windows Icon Mac Icon Linux Icon Android Icon RIM Blackberry Icon OS
   
  • Windows 7, 64 bits
  • Windows 7, 32 bits
  • Windows XP
  • Mac OS X
  • Linux
  • Android
  • Blackberry OS
   
     
  Laptops, desktops or servers iPhones iPads Tablets Smartphones Platforms
   
  • Laptops, desktops or servers
  • iPhones
  • iPads
  • Tablets
  • Smartphones
   
     
  Internet Explorer Google Chrome Mozilla Firefox Safari Opera Browsers  
   
  • IE 6.0 and +
  • Google Chrome 13 and +
  • Mozilla Firefox 4.0 and +
  • Safari 5 and +
  • Opera 10 and +
   
     

 

Corporate Training

 

By being your quality gatekeeper, we shall have to examine your entire work, its features and the sum of all of its powerful capabilities. Thereby, we become the ideal agent to assure the proper training of the end users, onsite.

 

In addition, doing the QA simultaneously to the product development is essential to maximize your efforts and accelerate release. But what is really happening onsite? By training your customers, we can also ensure the quality of your product with real and actual users.

 

One step closer to absolute quality and perfect customer service!

 
   

 

Documentation and Tutorials

 

A  too common gap in many product developments is the lack of documentation about its  various features and improvements. By being your quality assurance partner, we will study  your entire project and we will be able to deliver documentation services of an equal quality and usability. To ensure high quality, we need to master the different aspects we will be testing. Thus, we become also the perfect partner to produce your product's manuals and documentation.

  Also, to ensure knowledge accessibility and sharing within your company, and to deliver an effective and outstanding customer service, it is essential to make available any information likely to accelerate or help learning your products and mastering its features. Whether it is in .pdf and/or movie format, our tutorial services will definitely add value to your projects.
 
   

 

Call Center

 

The primary purpose of quality assurance is to put every effort to deliver a flawless product to end users, in other words, your customers. Our efforts are intended to ensure the world sees the best of you and to fulfill your customers' needs. The commitment of such success must continue in the customer service department.

 

Just like every of our services (corporate training, documentation and tutorials), we are a first choice partner to be in the frontline of your customer service. In addition to our technical expertise towards your tested product, our skills in customer service will shine through our call center services.